FAQs

Please contact our letting agents MMX Retail on 0203 130 4654, Nash Bond on 0207 034 5480.

Vacancies in the shops within the Shopping Centre are shown on our Vacancies link.  You can also contact the shops direct by clicking the Stores link.

Please contact Brandspace on 0207 227 3700

No, we do not currently have a Shopmobility scheme, but we do allow mobility scooters in the malls and have a Scenic Lift to the first and second floor levels.

Please contact Retail Profile on 0207 299 7080.

Our onsite Marketing Manager looks after all marketing activities at West12 Shopping Centre.  Please contact Danielle Charles on 0208 746 0812.

For information about the shopping centre, please contact Danii Ho - Office Administrator on 0208 746 0038.

There are 3 ATM machines within West12 Shopping Centre, next to Morrisons supermarket.  Additional ATM machines are located to the left of the Main Entrance at HSBC, and to the right at Abbey and NatWest. 

Our Centre Manager is Jason King.

The Centre Management and Security offices are located on the first floor, through the double doors next to Fitness First.

Yes, they are located inside the public toilets, opposite Flower Fayre.

Yes, the centre has designated baby change facilities and it is located in the public toilets, opposite Flower Fayre.

Monday, Tuesday, Wednesday and Thursday 6am - 12.30am, Friday 6am – 2.30am, Saturday 7.30am - 2.30am and Sunday 7.3am – 12.30am.

The banks at West12 are located on Shepherds Bush Green.  HSBC to the left of the Main Entrance and Nat West and Abbey to the right.